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Contact Citizen Hound. Voted Best Dog Walker San Francisco 2015 in Bay Woof's Beat of the Bay awards.
Citizen Hound
Hours
Monday
Tuesday
Wednesday
Thursday
Friday

Saturday
Sunday
Please make sure to include your cross streets. It's very important info. You may want to check the FAQ's section below if you have a question, or simply ask me. 
9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM

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Contact Citizen Hound

"David sincerely lights up around these animals, it's really much more than a job for him, you can tell he connects with what he does and cares deeply about the progression and well being of these critters!"
- Maya M.

San Francisco Dog Walking
San Francisco Dog Training
San Francisco Dog Sitting
Frequently Asked Questions:

Do you pickup in my neighborhood?
Is the walker consistent or will there be a mix of people walking my dog?
How old does my puppy have to be to start with your company?
I'd like private dog walking. Do you offer private visits?
How long are the walks? What time are the walks? 
Do you do training while you're out with the dogs?
​How do you know all the dogs will get along? How do you keep everything safe?
What kind of training does your staff have?
My dog has behavioral issues and I'm not sure they'd be able to do this. Can they join?
Do you have any breed restrictions? 

Do you pickup in my neighborhood?

We have a very limited service area for our dog walking operation which includes the Marina, Cow Hollow, Pacific Heights, Lower Pac Heights, Russian Hill, and Laurel Heights neighborhoods. Other areas could be serviced with an All Day Care package. 

Is the walker consistent or will there be a mix of people walking my dog? 

Your walker stays extremely consistent. One of the best ways to limit any safety concerns is to put the same dogs with the same walker at the same places day in and day out. We are especially consistent with nervous or shy dogs. Our walkers are trained to "Know their dogs" as a cardinal rule. We know what our dogs will do before they know they're going to do it. We are one step ahead. We select a walker for each dog based on their personality and group dynamics. That walker is your walker, and if they call in sick I cover them. That being said the team does know everyone else's dogs so we are always available to back each other up if need be. We also have meetups every few months where you'll be able to get to know me, your walker, and everyone else on the team, and eventually most people are comfortable with all of us. The meetups are not only great for getting to know us but also your neighbors and your dogs' friends! These get togethers seem to be pretty unique to Citizen Hound!

How old does my puppy have to be to start with your company? 

As long as you're comfortable assuming the risk we don't even have an age requirement for puppies to join our group packs. 2 months is fine. The veterinarian recommended age is after their last round of shots, but the risk of catching something where we go is so very low it's not a requirement for us. In my opinion the risk of under-socialization and missed training opportunity in that crucial learning window far outweighs the near negligible risk the vets scare people about. We keep them on leash and super supervised when they're unvaccinated further dwindling any risk. If you're not comfortable sending them out until they're fully vaccinated we can offer private puppy care until they're ready - no problem. During private visits we will focus on potty breaks and training to prepare them for groups. 

I'd like private dog walking. Do you offer private visits? 

​Unfortunately at this time we cannot offer private walking during normal business hours, except for puppies who will be joining group walking eventually. We can only offer other private walks outside of 10 am - 4 pm. If you'd like something that fits that timing please don't hesitate to ask. Our staff is focused on group walking during our business hours but would love the extra work before or after company hours.

How long are the walks? What time are the walks? 

Walks are at least one hour each. Other companies offer 30 minute walks, 45 minute walks, or lie and say it will be an hour but don't deliver. So be careful what you're buying. Your dog will be out of the house for roughly 2 hours due to transportation, but each play session is 1 hour. All Day dogs go on more than one. 

Walk times depend on the walker selected with you. You can select a time slot if you prefer, otherwise we work with you to group dogs based on personality. 

Most walkers do 11:30 am - 12:30 pm and 1:45 pm - 2:45 pm. 
Some walkers who do All Day Care packages do walks from 10:30 am - 11:30 am, 12:15 pm - 1:15 pm, and 2 pm - 3 pm.

Pickup and dropoff times are very consistent and are pretty easy to estimate once we know where you live and how it will work into the route. 

Do you do training while you're out with the dogs? Mine needs work on a few things. ​

Short answer: We can teach all kinds of stuff, and all dogs generally become better after walking with us. It really depends on what exactly you need training on.

We do a lot of training while we're out with the dogs. Most parents rightfully consider it school. Our car is the school bus. We have a kindergarten class. At times we feel that half our job is dog training. However, this is group off leash dog walking. Our attention has to be divided amongst all the participants, so it's not exactly an ideal place to teach some things that would require one on one attention. For instance, if your dog needs to learn how to play safely off leash from us we could do it IF your dog has a natural inclination to stay with the pack, has good impulse control, ignores all the distraction in favor of us, and is treat motivated above most other distractions. That fits most dogs I've met. 
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How do you know all the dogs will get along? How do you keep everything safe? 

We screen every dog that comes in. I take a pretty thorough history where I zero in on areas that could be a concern. We trial every dog on leash and then off leash. I am pretty rigorous. Dogs must meet certain criteria. This is off leash group play. They all have to be able to do this or have an obvious ability to be trained to do it. Each dog that does make it past the trial is subject to a three strike policy. Strikes are given for putting themselves or others in danger, regularly disrupting the normal flow of operations with a behavior, or too often taking more than their share of the attention in a negative way. Safety is our number one priority, friendship second. 

What kind of training does your staff have? 

Anyone that works for me goes through an elaborate training process. The training course curriculum was built by myself and a partner of mine, and it was approved by the ACC to satisfy Professional Dog Walker permitting requirements. It's one of a small number of similar courses that are offered here in SF. After completing the curriculum they must memorize and demonstrate the Citizen Hound protocol. They have to shadow another employee for a month. They have to pass written and verbal testing. They have to become adept at dog training through outside material. It's pretty darn rigorous, and it's not just about dogs either. A lot of it is about you. It's about the best customer service in San Francisco dog walking. That's why we won Best Dog Walker of the year 2015 and Runner Up in the Bay Area in two different publications.  

My dog has behavioral issues and I'm not sure they'd be able to do this. Can they join?

It all depends. It doesn't hurt to ask. We have helped countless dogs whose owners were unsure about their ability to do this. We love helping shy or nervous dogs. We've helped possessive dogs. We've helped leash reactive dogs. We've helped dogs with very little training. We've taken out dogs who were rescued a few days prior to signing up. I can spot problem behaviors, and I make sure to minimize any risk. Worst comes to worse we work with you to find a suitable alternative. I have plenty of recommendations for any behaviors I see. 

Do you have any breed restrictions? 

Yes, in a sense. We cannot take certain breeds under a certain age, with anything less than a mellow energy, and with a high level of training, and I'm very sorry about that. We can't take Pitbulls, Dobermans, German Shepherds, Border Collies, or American Labs because they tend to be extremely energetic, very high intensity dogs, with a large reserve of energy and enthusiasm. We are working with groups of dogs off leash 6 dogs to 1 walker and the amount of energy many of these dogs have is just too much. If yours has a low energy and a higher than average level of professional training that is apparent we will setup a meeting. 



Our dog walking company is based out of the Marina in San Francisco.